Coinbase is a terrible and unprofessional company. They’ve ignored my requests for escalation after providing no feed back on the issues I am having. These issues are costing this customer not only monetarily, but due to the lack of transparency with new policies in which coinbase will hold your funds hostage for 10 days while advising that it can be transferred “instantly” is not only false, but malicious contempt.
In February 2019, Coinbase announced that it had acquired "blockchain intelligence platform" Neutrino, an Italy-based startup, for an undisclosed price. The acquisition raised concern among some Coinbase users based on Neutrino founders' connection to the Hacking Team, which has been accused of providing internet surveillance technology to governments with poor human rights records. On March 4, 2019, Coinbase CEO Brian Armstrong said his company "did not properly evaluate" the deal from a due diligence perspective and thus any Neutrino staff who previously worked at Hacking Team "will transition out of Coinbase."
In 2014, the company grew to one million users, acquired the blockchain explorer service Blockr and the web bookmarking company Kippt, secured insurance covering the value of bitcoin stored on their servers, and launched the vault system for secure bitcoin storage. Throughout 2014, the company also formed partnerships with Overstock, Dell, Expedia, Dish Network, and Time Inc. allowing those firms to accept bitcoin payments. The company also added bitcoin payment processing capabilities to the traditional payment companies Stripe, Braintree, and PayPal.
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In January 2015, the company received a US$75 million investment, led by Draper Fisher Jurvetson, the New York Stock Exchange, USAA, and several banks. Later in January, the company launched a U.S.-based bitcoin exchange for professional traders called Coinbase Exchange. Coinbase began to offer services in Canada in 2015, but in July 2016, Coinbase announced it would halt services in August after the closure of their Canadian online payments service provider Vogogo.
So the app is pretty great when it comes to buying crypto, they can give you the funds immediately at the current price of the crypto, so high purchasing fees and selling it on a quick time line are virtually non existent when you are making small orders, most likely biggers as well. Not so fast... if you purchased it through your bank, because the allowance is higher on it than 25$ for a new card, your funds are basically frozen for 2 weeks. You can not cash out, nor you can send crypto to another wallet, so if you are looking for something to transaction with this isn’t the greatest app to do it with. I’m stuck with funds frozen for already 10 days, and now I have to wait another 5 for the banks to clear it, when on the card is faster, but you are stuck with the same high cost for selling it which comes out to bite you in the but for the fees. Yes, I can sell it and wait at usd wallet so the price doesn’t fluctuate, but again, if you want to get the funds out they are the power delay and have no intention to speed the process and again, you are in lala land waiting for it! Before, it’s not used be this bad but seems like delays and restrictions will expand. For the high cost of buying, and buying always at a higher price than it actually is, it makes even more worthless, even waisting time and resources just on trying to obtain some btc. There are better apps and cheaper apps that don’t cause you such issues. Good luck crypto fans
On February 16, 2018, Coinbase admitted that some customers were overcharged in error for credit and debit purchases of cryptocurrencies. The problem was initiated when banks and card issuers changed the merchant category code (MCC) for cryptocurrency purchases earlier this month. This meant that cryptocurrency payments would now be processed as "cash advances", meaning that banks and credit card issuers could begin charging customers cash-advance fees for cryptocurrency purchases. Any customers who purchased cryptocurrency on their exchange between January 22 and February 11, 2018 could have been affected. At first, Visa blamed Coinbase, telling the Financial Times on February 16 that it had "not made any systems changes that would result in the duplicate transactions cardholders are reporting." However, the latest statement from Visa and Worldpay on the Coinbase blog clarifies: "This issue was not caused by Coinbase."
Coinbase recently announced that its customers in supported jurisdictions can send, receive, buy, and sell the USD Coin stablecoin (USDC) on its website and mobile applications. This marks Coinbase first entry into stablecoins, which have a fundamental difference as compared to other cryptocurrencies. A USDC is pegged to the price of a single US dollar (USD). Coinbase explains that one USDC is represented by one USD on the Ethereum blockchain.
However, Coinbase doesn’t list XRP on its exchange yet, and the addition of the cryptocurrency to custody services doesn’t guarantee that it will be offered on the exchange. But then, because Coinbase Custody is now supporting XRP, user confidence in the cryptocurrency should increase. Additionally, institutional investing in XRP will also bring more liquidity and push up volumes of the cryptocurrency, so Coinbase listing this digital asset on its exchange shouldn’t be ruled out completely.