On February 16, 2018, Coinbase admitted that some customers were overcharged in error for credit and debit purchases of cryptocurrencies. The problem was initiated when banks and card issuers changed the merchant category code (MCC) for cryptocurrency purchases earlier this month. This meant that cryptocurrency payments would now be processed as "cash advances", meaning that banks and credit card issuers could begin charging customers cash-advance fees for cryptocurrency purchases. Any customers who purchased cryptocurrency on their exchange between January 22 and February 11, 2018 could have been affected. At first, Visa blamed Coinbase, telling the Financial Times on February 16 that it had "not made any systems changes that would result in the duplicate transactions cardholders are reporting." However, the latest statement from Visa and Worldpay on the Coinbase blog clarifies: "This issue was not caused by Coinbase."
Over 98% of cryptocurrency is stored securely offline and the rest is protected by industry-leading online security. Your account is also subject to the same scrupulous safety standards, including multi-stage verification and bank-level security. You can even lock the app with a passcode, or remotely disable your phone’s access to the app if it gets lost or stolen.
In 2014, the company grew to one million users, acquired the blockchain explorer service Blockr and the web bookmarking company Kippt, secured insurance covering the value of bitcoin stored on their servers, and launched the vault system for secure bitcoin storage. Throughout 2014, the company also formed partnerships with Overstock, Dell, Expedia, Dish Network, and Time Inc. allowing those firms to accept bitcoin payments. The company also added bitcoin payment processing capabilities to the traditional payment companies Stripe, Braintree, and PayPal.
Coinbase recently announced that its customers in supported jurisdictions can send, receive, buy, and sell the USD Coin stablecoin (USDC) on its website and mobile applications. This marks Coinbase first entry into stablecoins, which have a fundamental difference as compared to other cryptocurrencies. A USDC is pegged to the price of a single US dollar (USD). Coinbase explains that one USDC is represented by one USD on the Ethereum blockchain.