Coinbase is a terrible and unprofessional company. They’ve ignored my requests for escalation after providing no feed back on the issues I am having. These issues are costing this customer not only monetarily, but due to the lack of transparency with new policies in which coinbase will hold your funds hostage for 10 days while advising that it can be transferred “instantly” is not only false, but malicious contempt.
Coinbase had announced in late September that it is looking to quickly add new cryptocurrencies that meet its standards and meet local law compliance. The exchange recently started supporting Ethereum Classic, and now there’s talk that it could list Ripple as well. The exchange has justannounced that Coinbase Custody, its branch providing custodian service for institutional investors, is now adding support for Ripple (XRP).
Over 98% of cryptocurrency is stored securely offline and the rest is protected by industry-leading online security. Your account is also subject to the same scrupulous safety standards, including multi-stage verification and bank-level security. You can even lock the app with a passcode, or remotely disable your phone’s access to the app if it gets lost or stolen.
In February 2019, Coinbase announced that it had acquired "blockchain intelligence platform" Neutrino, an Italy-based startup, for an undisclosed price. The acquisition raised concern among some Coinbase users based on Neutrino founders' connection to the Hacking Team, which has been accused of providing internet surveillance technology to governments with poor human rights records. On March 4, 2019, Coinbase CEO Brian Armstrong said his company "did not properly evaluate" the deal from a due diligence perspective and thus any Neutrino staff who previously worked at Hacking Team "will transition out of Coinbase."