Coinbase is a all around awesome platform to quickly and swiftly get into the world of crypto assets. Trusted them from day one and so far so good ! The only negative situation I have encountered has been 1 . I bought $25 dollars of bitcoin and was charged twice but only got $25 worth of bitcoin .... contacted coinbase and that very same day got a email back from them saying they knew about the situation and that they where on top of it because it happened to more people that week... a day or two pass and I received another email saying my problem was resolved..... it wasn’t and still hasn’t been resolved! Thank God I only bought $25 and not a lot more ! It’s $25 I’m not going to be after anyone for that little amount of money but it definitely impacted my good experience with coinbase and their over all standing with me , my friends and my family after this situation that has still not been resolved .
In 2014, the company grew to one million users, acquired the blockchain explorer service Blockr and the web bookmarking company Kippt, secured insurance covering the value of bitcoin stored on their servers, and launched the vault system for secure bitcoin storage. Throughout 2014, the company also formed partnerships with Overstock, Dell, Expedia, Dish Network, and Time Inc. allowing those firms to accept bitcoin payments. The company also added bitcoin payment processing capabilities to the traditional payment companies Stripe, Braintree, and PayPal.
I have not been using Coinbase long but I have used it long enough to feel like I’m getting burned. I am using Coinbase as, what I call, a pass through as in the end, I am purchasing crypto that is not supported by Coinbase with the BTC I purchase through Coinbase. While the app itself is great as it is easy to navigate the process of withdrawing funds is not so great. I purchased BTC with the intent of withdrawing to purchase another crypto. A week and several emails later my BTC has not yet been released for withdraw. Prior to this transaction I had done several others successfully with no issues, now, for no reason whatsoever my funds are pended for “further research”. I am a patient person but as I’m sitting here waiting the BTC value is falling and the cost of the crypto I am looking to purchase is rising which means at this point I have missed out on a few hundred dollars of profit all because Coinbase won’t release my funds. I am giving only 1 star because (1) communication with Customer Service has not been great as I am still sitting here clueless on what’s going on and (2) I’ve missed out on significant profit and have no idea why or have any sense of comfort that this won’t be an ongoing issue
don’t use coinbase. They held my funds and I couldn’t use my bitcoins until their value dropped by 1/4. this company is awful. I verified my ID, bank account, email, and everything and they lied and said initially it takes 3-4 days for funds to be available. once the bought the bitcoin they said it will take one week. and that is still a lie because after one week the funds are NOT available. liars !!!!